Experience
Certified Vacations Group, Inc - Ft. Lauderdale, Florida - (June 2001 to May 2009) - Associate Destination Manager: Europe, Dubai, Israel, New York & New Orleans
Ø Coordinate completion of all annual contracts and other suppliers’ information requirements.
Ø Assist in the presentation materials for sales kits.
Ø Coordinate itineraries for site inspections & FAM trips including planning the program, booking rooms and organizing shows.
Ø Distribute, track and follow up on the collection and timely submission of contracts, all tactical promotions, value rates and other revenue related opportunities.
Ø Execute audit of rates/added values comparison (hotels per destination) with competitors, correct or add information where necessary and analyze report booking pace biweekly.
Ø Ensure that all marketing offers are loaded & tracked in all websites.
Ø Assist in the development & implementation of policies & procedures for PD.
Ø Maintain accurate brand website information and ensure consistent product information across all internet channels.
Ø Proofread all marketing collateral for accuracy & brand integrity, including brochures, newsletters & websites. Delta vacations & Continental Vacations PowerPoint presentations for the Sales and reservations Team
Ø Monitor inventory, special offers, links & pricing on the web.
Ø Support Managers and Directors with all administrative matters including telephone support, filing, faxing and general clerical tasks.
Ø Ensure Product Development Team payroll, travel & expense reports are process in a timely and accurate fashion.
Ø Assist Revenue Management team and Finance group with billing issues as needed.
Ø Agree, maintain and comply with company budget.
Previous positions @ Certified Vacations: Destination Representative / Destination Assistant Product Development Director / Product Audit & Communications/Inventory Specialist / Reservations Agent
Laker Airways International - Fort Lauderdale, Florida - (May 1997 to December 1999) - Travel Services / Senior Crew Scheduler / Flight Attendant - Coordinate hotels & transfers for crew members, Assist Director of Operations, Dispatch and In-flight department as needed. Process monthly Schedule & ensure communications. Ensure Crew members compliance with FAA Rules & Regulations and follow-up.
Cafe Bellino Restaurant- Boca Raton, Florida – (June 1996 to June 1997) - General Manager – Prepare staff schedule, coordinate special events, and monitor AP/AR, process payroll. Coordinate with Chef for Food & Beverage orders and employees schedule.
Education
ü PC Professor Broward County- Pembroke Pines, Florida
ü National University of La Plata UNLP - Buenos Aires, Argentina
ü Alliance Francaise - Buenos Aires, Argentina
ü Italian School "Dante Alighieri"- Buenos Aires, Argentina
ü National College of La Plata UNLP - Buenos Aires, Argentina
Additional Courses and Licenses
§ Argentina – Destino Argentina Specialist
§ England – WTM, World Travel Mart London 2007-08
§ France - French Affaires Workshops & Rendezvous France Lyon
§ Germany - Baden-Württemberg & Alsace study, German Travel mart Berlin & Munich
§ Ireland - Ireland Certified Destination Specialist, Meitheal Irish Workshop & NIT
§ Israel – Ambassador of Goodwill for Israel, Cruise 3sixty at IMOT booth.
§ Spain – FITUR Feria Internacional de Turismo
§ National Assessment Institute: Certified Professional Food Manager
§ Flight Operations, Safety & Security: AMR (DFW) & Delta (ATL) Facilities
§ MCP - Microsoft Certified Professional Certified
§ A+ Certification - Computer Repair
Ø Coordinate completion of all annual contracts and other suppliers’ information requirements.
Ø Assist in the presentation materials for sales kits.
Ø Coordinate itineraries for site inspections & FAM trips including planning the program, booking rooms and organizing shows.
Ø Distribute, track and follow up on the collection and timely submission of contracts, all tactical promotions, value rates and other revenue related opportunities.
Ø Execute audit of rates/added values comparison (hotels per destination) with competitors, correct or add information where necessary and analyze report booking pace biweekly.
Ø Ensure that all marketing offers are loaded & tracked in all websites.
Ø Assist in the development & implementation of policies & procedures for PD.
Ø Maintain accurate brand website information and ensure consistent product information across all internet channels.
Ø Proofread all marketing collateral for accuracy & brand integrity, including brochures, newsletters & websites. Delta vacations & Continental Vacations PowerPoint presentations for the Sales and reservations Team
Ø Monitor inventory, special offers, links & pricing on the web.
Ø Support Managers and Directors with all administrative matters including telephone support, filing, faxing and general clerical tasks.
Ø Ensure Product Development Team payroll, travel & expense reports are process in a timely and accurate fashion.
Ø Assist Revenue Management team and Finance group with billing issues as needed.
Ø Agree, maintain and comply with company budget.
Previous positions @ Certified Vacations: Destination Representative / Destination Assistant Product Development Director / Product Audit & Communications/Inventory Specialist / Reservations Agent
Laker Airways International - Fort Lauderdale, Florida - (May 1997 to December 1999) - Travel Services / Senior Crew Scheduler / Flight Attendant - Coordinate hotels & transfers for crew members, Assist Director of Operations, Dispatch and In-flight department as needed. Process monthly Schedule & ensure communications. Ensure Crew members compliance with FAA Rules & Regulations and follow-up.
Cafe Bellino Restaurant- Boca Raton, Florida – (June 1996 to June 1997) - General Manager – Prepare staff schedule, coordinate special events, and monitor AP/AR, process payroll. Coordinate with Chef for Food & Beverage orders and employees schedule.
Education
ü PC Professor Broward County- Pembroke Pines, Florida
ü National University of La Plata UNLP - Buenos Aires, Argentina
ü Alliance Francaise - Buenos Aires, Argentina
ü Italian School "Dante Alighieri"- Buenos Aires, Argentina
ü National College of La Plata UNLP - Buenos Aires, Argentina
Additional Courses and Licenses
§ Argentina – Destino Argentina Specialist
§ England – WTM, World Travel Mart London 2007-08
§ France - French Affaires Workshops & Rendezvous France Lyon
§ Germany - Baden-Württemberg & Alsace study, German Travel mart Berlin & Munich
§ Ireland - Ireland Certified Destination Specialist, Meitheal Irish Workshop & NIT
§ Israel – Ambassador of Goodwill for Israel, Cruise 3sixty at IMOT booth.
§ Spain – FITUR Feria Internacional de Turismo
§ National Assessment Institute: Certified Professional Food Manager
§ Flight Operations, Safety & Security: AMR (DFW) & Delta (ATL) Facilities
§ MCP - Microsoft Certified Professional Certified
§ A+ Certification - Computer Repair
